Part of the Leadership Development series
Conflict is a natural and powerful phenomenon that, handled well, can result in constructive outcomes. This one-day workshop will deepen your understanding of why conflict may occur, analyse options for handling conflict situations and explore possible routes to achieve positive outcomes. It will also give you the skills and confidence to manage conflict situations using assertiveness techniques.
This course is designed for anyone who wishes to deepen their understanding of conflict and who wants to be better able to positively handle conflict situations.
By actively participating in this course, you will learn about the following:
There are no pre-requisites for this course.