ITIL® V4 Digital & IT Strategy

Course Code: ITIL4DIS    Duration: 3 days     Price: £1,395+VAT
Overview

This module will focus on the alignment of digital business strategy with IT strategy.  The module also covers how disruption from new technologies are impacting organisations in every industry and how business leaders are responding.

The pace of evolution in the digital world has never been so fast and organisations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The IT and Digital Strategy module adds a new perspective to the ITIL suite and evaluates the discussions around ITIL concepts to a strategic level among business leaders and aspiring leaders.

The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Accredited training for the ITIL4 Strategic Leader modules is mandatory to enable full understanding of the core material.  This module has ITIL4 Foundation as a pre-requisite.  If candidates have completed the ITIL4 Managing Professional Transition module, this will also be accepted as pre-requisite.  In addition, the ITIL4 Leaders modules requires a minimum of three years of IT managerial experience.

After achieving the ITIL4 Managing Professional designation, candidates would only need to complete the ITIL4 Leader.  Digital and IT Strategy module to achieve the ITIL4 Strategic Leader designation.

 

 

Target Audience

The target group of the ITIL4 DIS course is:

  • Individuals continuing their journey in Service Management
  • ITSM Managers and aspiring ITSM Managers
  • ITSM Practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery

This may include but is not limited to IT Professionals, Business Managers and Business Process Owners.

Pre-Requisites

The candidate must have passed the ITIL4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module (the recommended duration for this training is 18 hours including the examination).

Learning Objectives

 

Course Contents

 

Examination