CEM205 Manage Citrix Endpoint Management

Learning Objectives

By actively participating in this course, you will learn about the following:

• How to manage a Citrix Endpoint Management implementation in a On-premises or cloud environment
• How to perform common enterprise mobility management tasks and mobile application management
• Understand the device enrolment process
• How to perform monitoring, troubleshooting, and reporting on a Citrix Endpoint Management Enterprise solution

Pre-Requisites

Attendees should meet the following prerequisites:

• Microsoft Windows Server 2012 R2 or Windows Server 2008 R2, and Microsoft Windows 8.1 or Windows 7
• Mobile device operating systems, such as iOS and Android
• Network architecture and terminology

Course Contents

Module 1: Introduction to Citrix Endpoint Management

• Citrix Endpoint Management Features
• Citrix Cloud and Citrix Endpoint Management
• Citrix Endpoint Management User Experience and Security
• Citrix Endpoint Management Entitlements

Module 2: Citrix Endpoint Management Architecture

• Citrix Endpoint Management Prerequisites
• Citrix Endpoint Management Server
• Citrix Endpoint Management and Microsoft Intune
• Apple APNs and Google Firebase Cloud Messaging
• MDX Architecture and Features

Module 3: Cloud Components

• Cloud Component Overview
• Onboarding and Access
• Cloud Connector and Cloud Resource Locations
• Cloud Migration
• Cloud Updates and Features

Module 4: Common Device Management Tasks

• Administrative Console Overview
• Delivery Groups
• Device Policies

Module 5: Device Enrolment

• Enrolment Methods
• iOS Device Enrolment
• Android Device Enrolment
• Windows 10 Enrolment
• Other Devices

Module 6: Managing Device Security

• Security Policies
• Automated Actions
• Android for Work
• ActiveSync Filtering
• Shared Devices

Module 7: Working with Apps

• Application Integration
• Citrix Endpoint Management Productivity Apps
• Application Security with MDX
• 3rd Part Applications

Module 8: Integrating Citrix Content Collaboration

• Citrix Content Collaboration Overview
• Integrating Citrix Endpoint Management with Content Collaboration
• Content Collaboration Workflows

Module 9: Maintaining and Troubleshooting

• Maintaining Citrix Endpoint Management
• Maintaining Certificates
• Troubleshooting Citrix Gateway (formerly NetScaler Gateway)
• Troubleshooting Tools for Citrix Productivity Apps
• Firewall Issues

Module 10: Monitoring and Reporting

• Monitoring and Reporting of Devices
• Monitoring and Reporting of Citrix Content Collaboration

Exam Information

This course is recommended as preparation for the following assessment:

• Citrix Endpoint Management Certified (CC-CEM-4070500)

This training course provided by Skilltec is accredited through Global Knowledge Training Ltd. Global Knowledge Training Ltd are the authorised learning partner; all trademarks and partner statuses are provided through them.