CPITFD CompTIA IT Fundamentals

Course Code: CPITFD   Duration: 3 Days   Price: £1,295+VAT
Overview

This 3-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.

The CompTIA IT Fundamentals Certification exam is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. Further this exam will assess the candidate’s knowledge in the areas of safety and preventative maintenance of computers.

Audience

CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT. It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk

Learning Objectives

After completing this course you should be able to:

  • Set up a computer workstation running Windows and use basic software applications.
  • Understand the functions and types of devices used within a computer system.
  • Apply basic computer maintenance and support principles.
  • Configure computers and mobile devices to connect to home networks and to the internet.
  • Identify security issues affecting the use of computers and networks
Pre-Requisites

Some experience with using a keyboard and mouse would be helpful but is not essential.

Course Contents

Module 1 - Operating Systems and Software

Computers and Operating Systems

  • Information Technology
  • Personal Computers (PC)
  • Functions of an Operating System
  • Types of Operating System
  • Microsoft Windows
  • Apple Mac OS X and iOS and Blackberry
  • Linux, Chrome, and Android

Setting up a Workstation and Using Windows

  • Setting up a PC System
  • Ergonomic Concepts
  • Navigating an OS
  • Using Input Devices
  • Icons and Windows
  • File Explorer and Control Panel
  • Using a Web Browser
  • Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar

Installing and Configuring Windows

  • Installing Windows
  • Completing Setup
  • Managing User Accounts
  • Exercises / Managing User Accounts

Software Applications

  • Installing and Configuring Software
  • Managing Software
  • Productivity Software
  • Collaboration Software
  • Specialized Software
  • Utility Software
  • Virtualization
  • Exercises / Managing Software Applications

Troubleshooting and Support

  • Support and Troubleshooting 
  • Getting Support
  • Using a Search Engine
  • Exercises / Using a Search Engine

 

Module 2 - Computer Hardware

Input Devices

  • Computer Connector Types
  • Input Devices
  • Installing and Uninstalling Peripherals
  • Configuring Peripherals
  • Exercises / Configuring an Input Device

Output Devices

  • Video Cards
  • Display Devices
  • Display Connectors and Cable Types
  • Display Settings
  • Multimedia Ports and Devices
  • Exercises / Playing Audio

Storage Devices

  • Hard Disk Drives
  • Optical Discs and Drives
  • Flash Memory
  • Exercises / Adding a Removable Drive

File Management

  • Managing the File System
  • Folders
  • Files
  • Searching for Folders and Files
  • Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files

Printers and Scanners

  • Printer Types
  • Laser Printers
  • Inkjet Printers
  • Thermal Transfer Printers
  • Printer Interfaces
  • Installing and Configuring a Printer
  • Scanners
  • Fax Modems
  • Exercises / Using a Printer

System Components

  • Selecting a Computer
  • Motherboard Components
  • Processors
  • System Memory
  • Expansion Bus
  • System Cooling
  • Exercises / Specifying PC Systems

Environment and Power

  • ESD Precautions
  • Device Placement
  • Power Supply Units
  • Energy Efficiency
  • Power Protection
  • Safe Disposal and Recycling 
  • Exercises / Adjusting Power Options

 

Module 3 - Networks and Security

Setting Up a Network

  • Network Components
  • TCP/IP
  • Setting up a Local Network
  • Setting Up a Wireless Network
  • Exercises / Network Settings

Sharing and Storage

  • Windows Client Software
  • Local Sharing and Storage
  • Hosted Sharing and Storage
  • Backups
  • Exercises / Homegroups and File Sharing

Mobile Devices

  • Using a Mobile Device
  • Mobile Applications and App Stores 
  • Network Connectivity
  • Email Configuration
  • Synchronization and Data Transfer 
  • Bluetooth and NFC

Basic Security Threats

  • Computer Security Basics
  • Malware 
  • Preventing Malware Infections
  • Patch Management
  • Exercises / Using Windows Defender and Windows Update

Security Best Practices

  • Spam
  • Social Engineering
  • Hardware Theft and Device Hardening
  • Managing User Authentication
  • User Education

Web Browsing Best Practices

  • Using Free / Open Networks
  • Configuring Web Browser Security
  • Managing Plug-ins
  • Digital Certificates and Anti-phishing
  • Managing Cookies and PII
  • Enabling a Firewall
  • Exercises / Web Security / Installing a Plug-in

Index, Exam Tips, Career Advice 

 

Exam Information

The course is recommended as preparation for the following exam:

  • FC0-U51: CompTIA IT Fundamentals exam.

 

This training course provided by Skilltec is accredited through Global Knowledge Training Ltd. Global Knowledge Training Ltd are the authorised learning partner; all trademarks and partner statuses are provided through them.