This 3-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.
The CompTIA IT Fundamentals Certification exam is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. Further this exam will assess the candidate’s knowledge in the areas of safety and preventative maintenance of computers.
CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT. It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.
By actively participating in this course, you will learn about the following:
Set up a computer workstation running Windows and use basic software applications.
Understand the functions and types of devices used within a computer system.
Apply basic computer maintenance and support principles.
Configure computers and mobile devices to connect to home networks and to the internet.
Identify security issues affecting the use of computers and networks
Some experience with using a keyboard and mouse would be helpful but is not essential.
Module 1 - Operating Systems and Software
Computers and Operating Systems
Information Technology
Personal Computers (PC)
Functions of an Operating System
Types of Operating System
Microsoft Windows
Apple Mac OS X and iOS and Blackberry
Linux, Chrome, and Android
Setting up a Workstation and Using Windows
Setting up a PC System
Ergonomic Concepts
Navigating an OS
Using Input Devices
Icons and Windows
File Explorer and Control Panel
Using a Web Browser
Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar
Installing and Configuring Windows
Installing Windows
Completing Setup
Managing User Accounts
Exercises / Managing User Accounts
Software Applications
Installing and Configuring Software
Managing Software
Productivity Software
Collaboration Software
Specialized Software
Utility Software
Virtualization
Exercises / Managing Software Applications
Troubleshooting and Support
Support and Troubleshooting
Getting Support
Using a Search Engine
Exercises / Using a Search Engine
Module 2 - Computer Hardware
Input Devices
Computer Connector Types
Input Devices
Installing and Uninstalling Peripherals
Configuring Peripherals
Exercises / Configuring an Input Device
Output Devices
Video Cards
Display Devices
Display Connectors and Cable Types
Display Settings
Multimedia Ports and Devices
Exercises / Playing Audio
Storage Devices
Hard Disk Drives
Optical Discs and Drives
Flash Memory
Exercises / Adding a Removable Drive
File Management
Managing the File System
Folders
Files
Searching for Folders and Files
Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files
Printers and Scanners
Printer Types
Laser Printers
Inkjet Printers
Thermal Transfer Printers
Printer Interfaces
Installing and Configuring a Printer
Scanners
Fax Modems
Exercises / Using a Printer
System Components
Selecting a Computer
Motherboard Components
Processors
System Memory
Expansion Bus
System Cooling
Exercises / Specifying PC Systems
Environment and Power
ESD Precautions
Device Placement
Power Supply Units
Energy Efficiency
Power Protection
Safe Disposal and Recycling
Exercises / Adjusting Power Options
Module 3 - Networks and Security
Setting Up a Network
Network Components
TCP/IP
Setting up a Local Network
Setting Up a Wireless Network
Exercises / Network Settings
Sharing and Storage
Windows Client Software
Local Sharing and Storage
Hosted Sharing and Storage
Backups
Exercises / Homegroups and File Sharing
Mobile Devices
Using a Mobile Device
Mobile Applications and App Stores
Network Connectivity
Email Configuration
Synchronization and Data Transfer
Bluetooth and NFC
Basic Security Threats
Computer Security Basics
Malware
Preventing Malware Infections
Patch Management
Exercises / Using Windows Defender and Windows Update
Security Best Practices
Spam
Social Engineering
Hardware Theft and Device Hardening
Managing User Authentication
User Education
Web Browsing Best Practices
Using Free / Open Networks
Configuring Web Browser Security
Managing Plug-ins
Digital Certificates and Anti-phishing
Managing Cookies and PII
Enabling a Firewall
Exercises / Web Security / Installing a Plug-in
Index, Exam Tips, Career Advice
This course is recommended as preparation for the following exam:
FC0-U51: CompTIA IT Fundamentals exam.
This training course provided by Skilltec is accredited through Global Knowledge Training Ltd. Global Knowledge Training Ltd are the authorised learning partner; all trademarks and partner statuses are provided through them.