Overview
This 3-day course is intended for those wishing to qualify with CompTIA IT Fundamentals Certification. CompTIA Information Technology (IT) Fundamentals Certification is the essential qualification for beginning a career in PC support.
The CompTIA IT Fundamentals Certification exam is designed to show that the successful candidate has the knowledge to identify and explain basic computer components, set up a basic workstation, conduct basic software installation, establish basic network connectivity, identify compatibility issues, and identify/prevent basic security risks. Further this exam will assess the candidate’s knowledge in the areas of safety and preventative maintenance of computers.
Audience
CompTIA IT Fundamentals is a starter qualification for students and career changes to help decide whether they can be successful in pursuing a career in IT. It is ideal for those with no previous computer experience considering a career as an IT technician or in IT customer support / helpdesk.
Learning Objectives
By actively participating in this course, you will learn about the following:
- Set up a computer workstation running Windows and use basic software applications.
- Understand the functions and types of devices used within a computer system.
- Apply basic computer maintenance and support principles.
- Configure computers and mobile devices to connect to home networks and to the internet.
- Identify security issues affecting the use of computers and networks
Pre-Requisites
Some experience with using a keyboard and mouse would be helpful but is not essential.
Course Contents
Module 1 - Operating Systems and Software
Computers and Operating Systems
- Information Technology
- Personal Computers (PC)
- Functions of an Operating System
- Types of Operating System
- Microsoft Windows
- Apple Mac OS X and iOS and Blackberry
- Linux, Chrome, and Android
Setting up a Workstation and Using Windows
- Setting up a PC System
- Ergonomic Concepts
- Navigating an OS
- Using Input Devices
- Icons and Windows
- File Explorer and Control Panel
- Using a Web Browser
- Exercises / Setting Up the Computer / Exploring the Start Screen / Exploring the Desktop and Taskbar
Installing and Configuring Windows
- Installing Windows
- Completing Setup
- Managing User Accounts
- Exercises / Managing User Accounts
Software Applications
- Installing and Configuring Software
- Managing Software
- Productivity Software
- Collaboration Software
- Specialized Software
- Utility Software
- Virtualization
- Exercises / Managing Software Applications
Troubleshooting and Support
- Support and Troubleshooting
- Getting Support
- Using a Search Engine
- Exercises / Using a Search Engine
Module 2 - Computer Hardware
Input Devices
- Computer Connector Types
- Input Devices
- Installing and Uninstalling Peripherals
- Configuring Peripherals
- Exercises / Configuring an Input Device
Output Devices
- Video Cards
- Display Devices
- Display Connectors and Cable Types
- Display Settings
- Multimedia Ports and Devices
- Exercises / Playing Audio
Storage Devices
- Hard Disk Drives
- Optical Discs and Drives
- Flash Memory
- Exercises / Adding a Removable Drive
File Management
- Managing the File System
- Folders
- Files
- Searching for Folders and Files
- Exercises / File Explorer / Creating, Renaming, and Copying Folders and Files / View Options and Search / Compressing Files / Deleting and Recycling Files
Printers and Scanners
- Printer Types
- Laser Printers
- Inkjet Printers
- Thermal Transfer Printers
- Printer Interfaces
- Installing and Configuring a Printer
- Scanners
- Fax Modems
- Exercises / Using a Printer
System Components
- Selecting a Computer
- Motherboard Components
- Processors
- System Memory
- Expansion Bus
- System Cooling
- Exercises / Specifying PC Systems
Environment and Power
- ESD Precautions
- Device Placement
- Power Supply Units
- Energy Efficiency
- Power Protection
- Safe Disposal and Recycling
- Exercises / Adjusting Power Options
Module 3 - Networks and Security
Setting Up a Network
- Network Components
- TCP/IP
- Setting up a Local Network
- Setting Up a Wireless Network
- Exercises / Network Settings
Sharing and Storage
- Windows Client Software
- Local Sharing and Storage
- Hosted Sharing and Storage
- Backups
- Exercises / Homegroups and File Sharing
Mobile Devices
- Using a Mobile Device
- Mobile Applications and App Stores
- Network Connectivity
- Email Configuration
- Synchronization and Data Transfer
- Bluetooth and NFC
Basic Security Threats
- Computer Security Basics
- Malware
- Preventing Malware Infections
- Patch Management
- Exercises / Using Windows Defender and Windows Update
Security Best Practices
- Spam
- Social Engineering
- Hardware Theft and Device Hardening
- Managing User Authentication
- User Education
Web Browsing Best Practices
- Using Free / Open Networks
- Configuring Web Browser Security
- Managing Plug-ins
- Digital Certificates and Anti-phishing
- Managing Cookies and PII
- Enabling a Firewall
- Exercises / Web Security / Installing a Plug-in
Index, Exam Tips, Career Advice
Exam Information
This course is recommended as preparation for the following exam:
- FC0-U51: CompTIA IT Fundamentals exam.
This training course provided by Skilltec is accredited through Global Knowledge Training Ltd. Global Knowledge Training Ltd are the authorised learning partner; all trademarks and partner statuses are provided through them.
