DEVOPSP DevOps Practitioner

Course Code: DEVOPSP   Duration: 2 Days   Price: £995+VAT

DASA DevOps Practitioner builds upon the DASA DevOps Fundamentals qualification. The key focus of DevOps Practitioner is on the 4 skill areas required for successful DevOps results.

The DevOps Practitioner course prepares candidates for the Practitioner qualification. It is designed to provide the core education necessary to put DevOps into practice. With the help of DevOps theory, pragmatic examples and exercises, and interactive group discussions, the course will help you understand how to apply the necessary skills to practice DevOps.


Individuals involved in IT Development, IT Operations, or IT Service Management. Individuals whose role are affected by DevOps and continuous delivery, include:

  • DevOps Engineers
  • Product Owners
  • Integration Specialists
  • Operations Managers
  • Incident and Change Managers
  • System Administrators
  • Network Administrators
  • Business Managers
  • Automation Architects
  • Enterprise Architects
Learning Objectives

The objectives of this course are to:

  • Explain why courage, team building, leadership, and continuous improvement are required in a DevOps environment.
  • Explain why courage is essential to enable trust, honesty, and experimentation.
  • Identify and evaluate different types of behaviourin a DevOps environment.
  • Recognize the signals indicating impediments and/or team dysfunctions.
  • Describe how to form good DevOps teams.
  • List the effects of happiness and motivation on team performance.
  • Assess the maturity of DevOps teams.
  • Identify how leaders encourage feedback and transparency.
  • Discuss the factors that leaders can influence to build trust.
  • Explain how and why leaders promote a “Safe to fail” environment.
  • Analysevalue streams to improve throughput and flow.
  • Facilitate the tools for continuous improvement: structured problem-solving workshops, Story Mapping sessions, and retrospectives.

You must be a holder of the DASA DevOps Fundamentals Certificate.

Course Contents



Design Teams

  • Introduction to DevOps Team
  • Characteristics of a DevOps Team
  • Boundaries for a DevOps Team

Build Teams

  • Creating High Performance Teams
  • Feedback: Giving and Taking
  • Shared Responsibility and Accountability


  • Governance on Three Levels
    • Governance within a Team
    • Governance Between Teams
    • Governance Between Organisations


External Suppliers


DevOps Leadership


Build Culture

  • Create the Right Environment
  • Change the Habitual Behaviour
  • Fail Fast to Improve
  • Maintain the Agile Soil

Create Purpose

  • Know the Importance of Storytelling
  • Define the Purpose of having a Purpose
  • Relate Alignment with Autonomy

Be a Servant Leader

  • Give Control to the Team
  • Inspire and Support the Team
  • Make your own Leadership Manifesto

Focus on Success

  • Customer Value and Team Success
  • Measure and Steer Value



Build Courage

  • Importance of Courage
  • Out of your Comfort Zone
  • Resilience
  • Courage in Relationship with Leadership and Feedback
  • Courage at Team Level
  • Dealing with Failure

Think Different

  • Think Different on a day-to-day basis
    • During Standups
    • Standup from Hell
    • 10th Man Rule
  • Think Different in an Organised Way
    • Open Allocation Time
    • Guilds


Value – Customer Centric Action


Different Aspects of Value

  • Customer Value
  • The Different ‘Voices’

Stakeholder Management

  • Know your Stakeholders
  • Categorise the Stakeholders

Combining Lean Startup and DevOps

  • The Lean Startup Process
  • The Lean Startup Versus Chaos
  • Combining the LeanStartup and DevOps

The Power of Story Mapping

  • Product/Service Development Approaches
  • Need for Story Mapping
  • Creating Story Maps


Continuous Improvement

Build Flow

  • Build Optimal Flow
  • Multitasking and One-Piece Flow
  • Little’s Law and Optimisation of Process Lead Time
  • Valualise Flow
  • Flow and Resource Utilisation

Type of Continuous Improvement

  • Kaizen
  • Radical Change

Continuous Improvement Tools

  • Kaizen Event
  • Value Stream Mapping
  • Visual Management
  • Retrospective
  • Daily Stand Up
  • Five Times ‘Why’


Exam Preparation Guide 


This training course provided by Skilltec is accredited through Global Knowledge Training Ltd. Global Knowledge Training Ltd are the authorised learning partner; all trademarks and partner statuses are provided through them.