Performance Reviews

Learning Objectives

On completion of this course, delegates will be able to:

• Describe the components of effective performance management.
• Write clear and SMART objectives.
• Conduct effective performance reviews.
• Give and manage constructive feedback.
• Write a Personal Development Plan.

Prerequisites

Although not essential, you will get most from this programme if you are responsible for staff currently and have to conduct performance reviews.  If you are about to conduct reviews for the first time, this course will give you the skills and knowledge required to do this.

Course Contents     

The following topics will be covered in this course:

• What is performance management?
• The benefits of performance reviews
• What is the purpose of performance reviews?
• What are the expected outcomes of an effective performance review?
• How to prepare for a performance review
• How to conduct an effective two-way performance review
• The necessary follow-up
• Core skills: Giving feedback, questioning and listening
• Writing SMART objectives