Successful Meeting & Minutes

Course Code: BSSMM   Duration: 1 Day   Price: £295+VAT

This course is designed to help delegates understand the Agenda and Meeting & Minutes cycle.  You will learn about the role of the minute taker and how to work successfully with the person chairing the meeting.  You will also gain increased confidence in minute taking abilities by understanding the power of effective document preparation and enable you to take concise minutes that will be easy to read back and form an accurate document of the meeting.


This course is appropriate for anyone involved in organising meetings and taking minutes.

Learning Objectives

On completion of this course, delegates will be able to:

  • Understand the cycle of a meeting.
  • Understand the importance of agendas.
  • Format an agenda.
  • Use techniques for drafting and writing effective minutes.

There are no specific pre-requisites for this course but is it useful to have good secretarial/administration skills.

Course Contents     

The following topics will be covered in this course:

  • The cycle of the meeting
  • Producing a notice of the meeting
  • Understand the importance of agendas
  • Formulating an agenda (format and content)
  • Learn the role and responsibilities of the minute taker
  • Develop techniques for drafting and writing effective minutes such as:
    • Preparation
    • Listening skills
    • Note taking
    • Sorting information effectively
    • Grammatical issues
    • Terminology
  • Dealing with typical concerns of a minute taker