Business change is not just about building things and rolling them out. It also involves engaging with stakeholders and ensuring the right change is delivered at the right time, in the right way. Change management ensures that the new products and processes you introduce into your organisation “stick” by engaging with stakeholders, understanding the work needed after delivery, and reporting on success.

Change management provides for the tracking of benefits, and includes stakeholder engagement to ensure that your management can see the value of your work and thus will support it.