This 5-day training course provides delegates with the opportunity to look at approaches to managing change and demonstrate they can apply the principles in practice. Four core areas will be explored: change and the organisation, change and the individual, communications and stakeholder engagement and change management in practice. Together they will enable a delegate to develop a comprehensive change management plan to support effective change within an organisation.
Anyone interested in understanding the basic principles of achieving successful organisational change, transition or transformation.
Team members involved in organisational change, transition or transformation projects.
Professionals pursuing the Change Management Practitioner certificate – for which the Change Management Foundation certificate is a pre-requisite.
By actively participating in this course, you will learn about the following:
How the process of organisational change or transformation occurs.
The roles needed to assemble teams most likely to achieve successful organisational change.
How people react to organisational change and how to help them adapt.
Developing strategies to keep people motivated while an organisation undergoes change.
The different types of change process e.g. planned and emergent change.
How to keep stakeholders engaged while an organisation undergoes change.
No prerequisites are necessary for attendance, although delegates would benefit from some experience of organisational change prior to attending the course.
The Change Management Foundation and Practitioner course gives delegates the opportunity to comprehensively explore current thinking on how to manage organisation change. Classroom sessions will introduce delegates to the foundation and practitioner level content of The Effective Change Manager's Handbook and provide an opportunity to test their understanding through practical group work and the use of sample examination papers. Additional evening work will be required in the form of consolidation reading and further sample examination questions. The evening work is an integral part of the course and delegates should expect to spend approximately two and half hours on these activities each evening.
The course will cover the following syllabus areas:
Change and the Organisation
Organisations are exposed to wide variety of factors which they need to respond to in order to survive and prosper. Delegates will consider:
Change, the Organisation and the Individual
A Change Management Perspective
Successful change typically involves careful design and delivery of new products, services or processes. However, the same care and attention is also needed for the 'people' element of any change. Delegates will consider:
Education and Learning Support
Change usually involves people learning new ways of working. Effective change management recognises this and incorporates learning and development into the change management plan. Delegates will consider:
Communications and Stakeholder Engagement
Change agents need to understand who will be affected by the change so that their requirements can be taken into account while minimising disruption to current operational performance. Delegates will learn how to:
Communication and Engagement
Effective communications are fundamental to any successful change. Delegates will consider:
Change Management in Practice
Change does not occur in isolation. Change agents will need to manage the relationship between the change journey, business continuity and successfully embedding the change. Delegates will be shown:
Change Readiness, Planning and Measurement
Even if an organisation is effective today, change is likely to be heading its way. Successful organisations start planning for change long before it becomes a necessity. Delegates will learn how to:
Personal and Professional Management
One individual is unlikely to be able to undertake all the activities to support successful change. Typically, teams will be involved in supporting and shaping the change. Delegates will consider how to:
Project Management: Change Initiatives, Projects and Programmes (practitioner level material)
Change agents will need to decide on the delivery mechanisms for change. Delegates will consider:
Facilitation (practitioner level material)
Change agents will frequently be helping others to 'find answers' to difficult business problems. Delegates will consider:
Sustaining Change (practitioner level material)
After all the hard work how can we ensure that the change 'sticks'. Delegates will consider:
What design factors help ensure that the change is permanently embedded within the organisation
The Foundation examination is:
The Foundation examination is taken on the afternoon of day 3 of the course.
The Practitioner examination is:
The Practitioner examination is taken on the afternoon of day 5 of the course
This training course provided by Skilltec is accredited through Global Knowledge Training Ltd. Global Knowledge Training Ltd are the authorised learning partner; all trademarks and partner statuses are provided through them.