This course adds a new perspective to the ITIL®4 guidance and elevates the discussion around ITIL® concepts to an organisational strategy level. It is one of the levels that leads to the Strategic Leader designation.
This is an instructor led classroom or virtual course that uses a combination of lectures, practical group discussions and exercises. The exercises are based on a case study provided by the examining body. The classroom-based course includes a 60-minute formal examination. On-line exams will be available for virtual courses.
The target group of the ITIL4 DIS course is:
This may include but is not limited to IT Professionals, Business Managers and Business Process Owners.
To take this module, candidates must have either:
ITIL® 4 Strategic Leader designation consists of two modules:
To become an ITIL® 4 Strategic Leader, candidates must complete both modules in the designation, with ITIL® 4 Strategist Direct Plan and Improve being a universal module for both Strategic Leader and Managing Professional designations.
This course will enable IT and Digital Leaders to influence and drive strategic business decisions by helping
The module also covers how ITIL®4 can be integrated with emerging practices and new technologies to meet new internal and external challenges.
Candidates can expect to gain comprehension and awareness in the following topics upon successful completion of the education and examination components related to this certification.
Additionally, in relation to the topics listed above the following practices are discussed briefly on this course:
There are 2 elements to the DITS qualification:
All four assignments are based on a case study which describes three companies engaged in a service relationship. The choice of the company to base the assignment on can be chosen by the delegates.
The exam takes the form of a closed book, multiple choice examination comprising 30 questions. The pass score is 70% (21 out of 30). Some students may be entitled to additional time – your instructor will give more details if required.
The ITIL® Courses are offered by ATO Somerset CC. ITIL® is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.