Virtual Classroom - ITIL Direct, Plan & Improve on 6-8 July

This course provides IT leaders, practitioners and support staff with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. It provides practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.  The ITIL 4 Managing Professional (MP) stream provides practical knowledge about how to run successful IT and digitally enabled services, teams and workflows.

The ITIL4 Direct Plan and Improve (DPI) qualification explores the ways in the ITIL4 Strategist Direct Plan and Improve module provides IT professionals and leaders with the ability to use ITIL methods in their overall IT strategy, creating an evolving IT organization with a strong and effective strategic direction.

A copy of the full course outline can be found on our Skilltec Training Website