Administration Skills
Course Code: BSAS
Duration: 1 day
Price: £395
Upcoming Events
- Virtual Classroom
- Wed 15 July 2026
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Mon 5 October 2026
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Wed 6 January 2027
- 1 day
- £395.00 (€460.00)
- Virtual Classroom
- Mon 5 April 2027
- 1 day
- £395.00 (€460.00)
Course Overview:
Effective administration is associated with high levels of workplace productivity and efficiency. It is almost impossible to run an organisation well without a strong and capable team of support staff. As an administrator your role is to support the team and achieve business goals. This role demands a broad skillset and the ability to turn your hand to almost any task; as a gatekeeper, events planner, project co-ordinator, and diary manager to name just a few!
With so much to consider, it is important that you are armed with the best techniques to succeed and prioritise your workload effectively. In this course you will develop a toolkit to handle any situation, be it meetings, communication or even stress management.
Target Audience:
This course is perfect for anyone who is in an administration role and wishes to better understand the skills required to manage and prioritise their workload.It is also ideal for non-administrative staff who need help getting organised and managing multiple responsibilities effectively.
Course Objectives:
By actively participating in this course, you will learn about the following:
- Communication in a Business Environment
- Office Management
- Time Management
- Organising Meetings
- Stress Management
Course Content:
Business Communication
- Written, verbal and face to face
- Telephone skills
- Listening Skills
Time Management Skills
- Prioritisation
- Managing time
Office Management
- Organisational skills
- Diary management
- Organising meetings and tips for minute taking
- Developing good working relationships
Stress Management
- Control and reduce stress
Prerequisites:
There are no pre-requisites for our onsite or in-centre courses. For our Virtual Classroom training you will need a laptop or PC with a working microphone. A webcam is also recommended for the best experience.
Certification / Exam:
There is no exam relating to this course.
Further Information:
For more information or to book this course, please contact our Course Enquiries Team on 0117 370 1970 or send us an email us at enquiries@skilltec.co.uk
