Why IT Teams Firefight (and how ITIL® fixes it)
Still firefighting IT issues? Learn why it happens and how ITIL® helps teams bring structure, consistency and control to service delivery.
Microsoft Office and Microsoft 365 Apps are the day-to-day tools your teams rely on, yet many organisations still lose time to inconsistent ways of working, duplicated files, manual reporting and avoidable mistakes. Our Microsoft 365 training courses build practical skills that improve productivity, confidence and consistency across teams.
Our training ranges from Word, Excel and PowerPoint essentials to advanced Excel, Power BI and SharePoint for data analysis, reporting and collaboration. Whether you need to onboard new starters, raise baseline capability or develop power users, we help people work more efficiently and apply what they learn immediately.
Build skills from beginner to advanced, including formulas, reporting, dashboards and complex data management
Develop practical reporting and analytics skills using Power BI, DAX, visualisations and Power Query
Improve teamwork, document management, communication and information sharing across Microsoft 365
Create professional documents, format content clearly and work more efficiently with business documents
Produce polished presentations and deliver your message clearly and professionally
Plan tasks, timelines and resources more effectively across projects, teams and day-to-day delivery
Yes. We offer beginner, intermediate and advanced levels, with clear pathways to help people progress.
Yes. We can tailor content, examples and exercises to your roles, workflows and priorities. This is especially popular for our Excel, Power BI and SharePoint courses.
Yes. We deliver group training as virtual cohorts or on-site at your premises.
If you are unsure, a simple skills conversation or quick assessment helps us recommend the right level and course mix for your team.
Yes. We provide training that supports effective collaboration, document management and consistent ways of working across Microsoft 365 apps.
Our public scheduled courses run with small groups so everyone has a chance to contribute, ask questions and practise new skills. For onsite or virtual closed courses, we will agree group sizes that balance interaction with practicality.
Yes. Delegates receive supporting materials or hand outs and a course completion certificate, which many organisations use as part of their internal development records.