Managing Microsoft Teams

Course Overview:

The MS700 Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. Microsoft Teams admins configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment.

This course covers six central elements - Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying and managing teams, managing collaboration and managing communication in Microsoft Teams.

In Microsoft Teams overview, you will get an overview of Microsoft Teams including Teams architecture and related Office 365 workloads. You will be provided an overview of security and compliance in Microsoft Teams and finally get an overview of how to manage Microsoft Teams. In implementing governance, security and compliance for Microsoft Teams, you will plan and configure governance for Office 365 groups including expiration and naming policies. Then you will implement security by configuring conditional access, MFA or Threat Management for Microsoft Teams.

Finally, you will implement compliance for Teams by using DLP policies, eDiscovery cases or supervision policies. In preparing the environment for a Microsoft Teams deployment, you plan an upgrade from Skype for Business to Microsoft Teams by evaluating upgrade paths with coexistence and upgrade modes, manage meeting migrations and configuring coexistence and upgrade settings. Then you plan and configure network settings for Microsoft Teams, and finally you will deploy and manage Microsoft Teams endpoints. In deploying and managing teams, you will learn how to create and manage teams, manage membership and access for both, internal and external users. In managing collaboration in Microsoft Teams, you will manage chat and collaboration experiences such as team settings or private channel creation policies. Finally, you will manage settings for Teams apps such as app setup policies, Apps, bots & connectors in Microsoft Teams or publish a custom app in Microsoft Teams. This course concludes with managing communication in Microsoft Teams. You will learn how to manage Live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and finally how to troubleshoot audio, video, and client issues.

Target Audience:

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

Course Objectives:

By actively participating in this course, you will learn about the following:

•        Explore Microsoft Teams.
•        Plan and deploy Microsoft Teams.
•        Implement lifecycle management and governance for Microsoft Teams.
•        Monitor your Microsoft Teams environment.
•        Manage access for external users.
•        Implement security for Microsoft Teams.
•        Implement compliance for Microsoft Teams.
•        Plan and configure network settings for Microsoft Teams.
•        Create and manage teams.
•        Manage collaboration experiences for chat and channels.
•        Manage apps for Microsoft Teams.
•        Introduction to Teams meetings and calling.
•        Manage meetings and events experiences.
•        Plan for Microsoft Teams Rooms and Surface Hub.
•        Configure, deploy, and manage Teams devices.
•        Plan for Teams Phone.
•        Configure and deploy Teams Phone.
•        Configure and manage voice users.
•        Configure auto attendants and call queues.
• Troubleshoot audio, video, and client issues.

Course Content:

Get started with Managing Microsoft Teams

Learn the fundamentals of managing Microsoft Teams, including Teams capabilities, Teams admin roles and management tools, lifecycle management, features for governance, and available reports to monitor your Teams environment.

• Explore Microsoft Teams
• Plan and deploy Microsoft Teams
• Implement lifecycle management and governance for Microsoft Teams
• Monitor your Microsoft Teams environment

Lab: Manage Microsoft Teams

• Prepare Teams admin roles and licenses
• Explore Teams management tools
• Create groups and teams
• Implement lifecycle management and governance for Microsoft Teams
• Enable access to Teams public preview features using Teams update policies
• Teams
• Prepare network deployment

Prepare the Environment for a Microsoft Teams Deployment

Learn about the environment for a Teams deployment, including configuring access for external users, implementing security and compliance for Teams, and network requirements for Teams.

• Manage access for external users
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Plan and configure network settings for Microsoft Teams

Lab: Prepare the environment for a Microsoft Teams deployment

• Manage guest access for Microsoft Teams
• Implement security for Microsoft Teams
• Implement compliance for Microsoft Teams
• Prepare network deployment

Manage Chat, Teams, Channels, and Apps in Microsoft Teams

Learn about the collaboration features in Microsoft Teams, including creating and managing teams, managing user experience for chat and channels, and managing apps.

• Create and manage teams
• Manage collaboration experiences for chat and channels
• Manage apps for Microsoft Teams

Lab: Manage teams, collaboration and app settings for Teams

• Manage team resources
• Configure channel and message policies
• Manage app settings
• Create and manage app setup policies
• Test configured policy settings

Manage Meetings and Calling in Microsoft Teams

Learn about the meetings and calling features in Microsoft Teams, including managing meetings experiences, managing Microsoft Teams devices, managing calling features with Calling Plans and Microsoft Teams, and the basic troubleshooting tools for Teams.

• Introduction to Teams meetings and calling
• Manage meetings and events experiences
• Plan for Microsoft Teams Rooms and Surface Hub
• Configure, deploy, and manage Teams devices
• Plan for Teams Phone
• Configure and deploy Teams Phone
• Configure and manage voice users
• Configure Auto Attendants and Call Queues
• Troubleshoot audio, video, and client issues

Lab: Manage Teams meetings and calling experiences

• Manage Live event and meetings experiences
• Deploy Teams device profiles
• Set up a Calling Plan
• Manage Teams Phone
• Explore reports for call quality in Microsoft Teams

Prerequisites:

• A proficient understanding of basic functional experience with Microsoft 365 services.
• A proficient understanding of general IT practices, including using PowerShell

Certification / Exam:

This course prepares you for the Microsoft Certified MS-700 exam.

Further Information:

For more information or to book this course, please contact our Course Enquiries Team on 0117 370 1970 or send us an email us at enquiries@skilltec.co.uk

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