When accidents happen in the workplace a successful organisation will investigate and make meaningful changes that reduce the risk of harm. This course encourages delegates to adopt a structured approach to their accident investigations using established investigative techniques and frameworks. Learning points are reinforced throughout the day with practical training exercises and scenarios.
This course is designed for anyone with responsibility for conducting accident investigations in the workplace.
By actively participating in this course, you will learn how to:
Define the purpose and scope of your investigation
Explain how biases can affect an investigation and identify ways to minimise their impact
Collect and evaluate different types of evidence
Practise a range of interviewing techniques
Organise information into a timeline
Identify the immediate, underlying, and root causes of an accident
Develop an effective action plan
A good standard of written and spoken English is essential for this course
Introduction to Accident Investigation
Definitions and statistics
The scope and purpose of an investigation
Proportionality, near misses, and SIF potential
Understanding biases
RIDDOR and other legislative requirements
Collecting Evidence
Types of evidence
Assessing the scene
Collecting witness statements
Reviewing documentation
Interview Techniques
The PEACE Model
Questioning techniques
Introduction to the Cognitive Interview
Organising Evidence
Assessing the strength of evidence
Creating a timeline of the event
Identifying Causes
Accident causation models
Human failure types
Immediate, underlying, and root causes
Action Planning and Implementation
Identifying remedial actions
Setting SMART objectives
Providing feedback
Monitoring progress