Part of the Leadership Development series
This two-day Introduction to Management course is designed specifically for new managers and those soon to be promoted. It will give them a comprehensive insight into the human relations components that characterise any management role, regardless of industry or function.
The training programme covers all of the fundamental skills necessary to succeed in such positions and will provide participants with the tools and confidence to perform their management duties effectively for maximum results.
The course is designed for new leaders who may have recently been appointed to a team leader, manager or supervisory role for the first time. It is also appropriate for anyone considering moving to a team leader role and who wants a clearer idea of what may be involved.
By actively participating in this course, you will learn about the following:
Describe the role and skills of an effective manager.
Organise your workload so that you can optimise your time and effectiveness.
Use a range of techniques to motivate your staff.
Give performance feedback assertively.
Develop strategies for dealing with difficult members of staff.
You will get the most our of this course if you are in the role of a team leader or are looking to move into this role in the near future.
The roles and responsibilities of a team leader
The skills and attributes of an effective team leader
Prioritising and scheduling tasks
Getting the best out of your staff
Giving and managing feedback
Dealing with difficult staff and situations