As a leader, you may personally have great rapport with everyone, but have you considered how well is your team is working with each other? Effective facilitation can help to foster positive working relationships and diffuse workplace tension, which in turn can improve job satisfaction and productivity.
In this course we will explore techniques that can bring employees together and change the team dynamics. You will learn how to observe and analyse behaviours, draw out insights from a group to maximise their contribution, and handle interpersonal conflicts or differences by using these as a catalyst for growth.
This course is perfect for managers and professionals from all sectors who facilitate groups and teams.
By actively participating in this course, you will learn about the following:
Be able to define what facilitate and facilitation mean
Identify the role, responsibilities, skills and qualities of an effective facilitator
Plan a facilitation session
Select appropriate facilitation methods and tools
Understand the importance of control and command and when to intervene and when not to
Develop interpersonal skills to maximise effect
Create a toolbox of techniques
Recognise and deal with conflict and differences within a group
There are no pre-requisites for our onsite or in-centre courses. For our Virtual Classroom training you will need a laptop or PC with a working microphone. A webcam is also recommended for the best experience!
What makes an effective facilitator?
Planning a facilitation session
Control and command
Developing interpersonal skills
Conflict and differences