Most things in the business world are open to a degree of negotiation, but how do you make an impact and influence the result? In this course you will learn how others perceive your actions, how to unpick the key skills of influential people, and implement a range of strategies to obtain the best possible outcomes for yourself and your organisation.
We will cover ethical persuasion in a business environment and how to enhance your performance by building self-confidence. All delivered by our trainers with years of industry experience!
This course is part of our Leadership Development and Management Development Course Bundles.
This course is perfect for professionals looking to improve their personal impact and develop a toolkit of strategies to achieve the best possible results.
By actively participating in this course, you will learn about the following:
Be able to define the meaning of influence
Be able to identify the behaviours of effective influencers
Establish why some people are easier to influence than others
Ability to recognise the different sources of power
Be able to define the relationship between power and influence
Be able to recognise the different strategies for influencing
Ability to select the appropriate strategies for key contacts in the workplace
There are no pre-requisites for our onsite or in-centre courses. For our Virtual Classroom training you will need a laptop or PC with a working microphone. A webcam is also recommended for the best experience!
Establish personal objectives for the course
What is effective communication and the barriers
What makes an effective and ineffective communicator?
People who are, and are not, easy to influence
Influential and non-influential behaviours
Three key behaviours that will help you influence
The definitions of power and influencing
Sources of power
Using power in influencing
Manipulation and defensiveness
Behavioural styles – making your case
Completion of a personal action plan