Part of the Leadership Development series
This course gives practicing or potential team leaders, supervisors or managers a foundation in Leadership and Motivational Skills.
You’ll develop an understanding of the factors that influence how people behave at work and investigate a range of leadership styles to motivate individuals and monitor performance. You'll discover how to select appropriate motivational techniques for different individuals and learn how to create the team dynamic you want. You’ll also develop your knowledge and understanding of how effective communication at work can increase staff motivation and productivity.
This course is designed for people who have responsibility for staff, their performance and their development.
By actively participating in this course, you will learn about the following:
Describe your responsibilities within the program.
Describe your personal objectives for attending this program.
Differentiate between leadership and management.
Describe the role and responsibilities of an effective manager.
To get the most from this course you should be in a position responsible for the day to day performance and development of staff members or moving into a role where you do. If you currently do not have that responsibility , this course will give you an insight into the role of a leader but you may not have the experience to make personal links to all the content covered.
Leadership v Management
The roles and responsibilities of a leader
Characteristic of an effective leader
Staff development levels
Matching the style to the person
Personal action planning