Terms & Conditions

Terms & Conditions

Public, Company & On-Site Courses Bookings


In these Conditions the following expressions shall have the following meanings:
"Client" - the person, firm or corporation identified as enrolling a Delegate on a Course by way of a Confirmation, "Confirmation" - written confirmation of a Course sent by the Client to Skilltec Training, "Delegate" - a person attending a Course, "Working Day" - every day of the week excluding Saturday, Sunday and UK statutory holidays. "Courses" - when referred to throughout this document applies to Public Scheduled Courses, Company Courses and Company On-Site Courses as appropriate, "Conditions" - the standard terms and conditions set out in this document.

These terms and conditions and all other expressed terms of the contract shall be governed and constructed in accordance with the laws of England.


2.1 Skilltec Training are registered in England at 2nd Floor, 58 New George Street, Plymouth, Devon, PL1 1RR.  Our company registration number is 06131527. VAT number is 909 83 31 05.               

2.2 Skilltec Training are the Pitman Training Licenced Partner for Devon & Cornwall.


Any Conditions or Warrants (whether express or arising from conduct or a previous course of dealing or trade custom or usage) as to the quality of the Services are hereby expressly negated.


4.1 Skilltec Training reserves the right to alter the specification and format of its courses for the benefit of its clients without notice to the client.

4.2 The location and date of the course will be as advised to the Client at the time of booking. Skilltec Training reserves the right to change the location of the course and will advise the Client as soon as this change is known.

4.3 Skilltec Training reserves the right to cancel, curtail or re-schedule training courses or events without notice to the Client and without liability for financial penalty or compensation other than an amount limited to a refund of 100% of any fees already paid by the Client.

4.4 Skilltec Training reserves the right to refuse or curtail the provision of any Course if a Delegate attending on behalf of the Client fails to satisfy the published prerequisites in respect of any Course.

4.5 Skilltec Training may help Clients to specify or choose training Services, but the assessment and selection of the Client's chosen training for the Client's purpose remains the Client's ultimate responsibility. Skilltec Training undertakes only that in giving such assistance it has acted in good faith and has not been wilfully misleading.


5.1 Skilltec Training will raise and issue an invoice upon receipt of a Confirmation. For Clients who do not operate a purchase order system Skilltec Training will accept a written instruction to invoice by letter, fax or email.

5.2 Payment is due on receipt of invoice, and should be received by Skilltec Training 14 days prior to the course commencement date.

5.3 Payment is due immediately should the booking be made within 14 days of the course commencement date.

5.4 Private Individuals are required to make full payment at the time of booking.

5.5 All course fees shown are exclusive of Value Added Tax.

5.6 If the Client fails to make any payment when due Skilltec Training reserves the right to levy a late payment charge calculated at the rate of 2% per month accruing daily from the date the invoice becomes due for payment.


6.1 Flexible Payment Plans are available on selected Diploma courses where students are paying for the course themselves. Payment Plans are not available for Corporate Clients.

6.2 Payments are interest free, with no hidden charges or administration fees and can be spread over a maximum of 12 months in 12 payments or less, provided this does not exceed the duration of the contract.

6.3 Payment is made by credit or debit card using automatic recurring payments which can be cancelled at any time by providing a minimum 5 working-days’ notice in writing to trainingsupport@skilltec.co.uk. Upon cancellation, any residual balance due will become payable immediately. 

6.4 We accept payments by Visa, Mastercard, Maestro and JCB.



7.1 The Client may substitute a Delegate on a Course upon notifying Skilltec Training in writing at no additional charge subject to the new Delegate meeting the published prerequisites.
7.2 The Client may reschedule the attendance of a Delegate or cancel attendance at a course subject to the following scale of charges:

Notice given in writing by the Client to Skilltec Ltd:


0-10 Working Days

11-20 Working Days

Course Cancellation



Course Rescheduling



7.3 In relation to transfers the Client agrees that if a replacement booking is not confirmed within 7 days then the full Course fee shall become immediately due and payable.


The terms and conditions applying to a Skills License will be in accordance with the terms and conditions stated in the Skills License booking form. Once confirmed, a Skills License is not cancellable and fees are non-refundable.


Skilltec Training may assign or sub-contract the whole or any part of the Contract to any person firm or company.

10 LIABILITY                                                                                           

10.1 The Client accepts that it is their responsibility to verify that courses are suitable for the requirements of the delegate attending a particular course and that the delegate has the necessary level of competence to be able to achieve the objectives of the course.

10.2 Skilltec Training's liability for loss and damage shall be limited to a claim for damages. The maximum aggregate liability will be the charges for the course out of which the loss or damage has arisen. Skilltec Training will not be liable for indirect, special or consequential loss (including loss of anticipated profit or data), howsoever arising, even if it has been advised of such potential loss.


The copyright and all other intellectual property rights in all course materials shall remain the sole and exclusive property of Skilltec Training or, in the case of a course developed by a Partner of Skilltec Training, the Partner's organisation. The Client undertakes not to copy or permit the copying of course materials, nor disclose or permit the disclosure or sell or hire the same to third parties, nor use the same for running courses.


The Client agrees that if, within a period of 6 months, after the attendance of a Delegate on a Course, the Client shall solicit or otherwise entice or procure any person to leave Skilltec Training's employment or to terminate a contract for services with Skilltec Training and for them to become employed or engaged by the Client, the Client will make a payment to Skilltec Training equivalent to 35% of the employee's gross annual remuneration at the date of termination.